The key to being a great listener is to just simply resolve not to interrupt the speaker. Wait. When they appear to have said all they are going to say right then wait a few seconds before you speak. This waiting does three very good things for you.
- You ensure that the speaker was not just pausing to catch a breath so that she can say more.
- You give yourself a moment to formulate the right response.
- You come across as a thinker.
We interrupt each other today. We all do it, even me. We interrupt each other so much today that it’s almost not even considered rude. So for you to come across as an outstanding listener, will not be hard by comparison.
Brian K McNeill
Very Personal Sales Coaching
919 345 4893
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